Solution Providers Hub

HUB

Decision Areas

History

FAQ

Talk to Us

Select Language

HUB

Decision Areas

History

FAQ

Talk to Us

Select Language

HISTORY

How our work together became the Solution Providers Hub

13th January 2026 | Hotel Polonia Palace, Warsaw

RETAIL SUMMIT

The story begins before the Hub had a formal structure

Since 2022, European Conferences United has brought many of us together through Solution Provider Week events, focused dinners and, later, Stage Labs. Many of us who now serve as Navigators were already part of that history.

On 13 January 2026, we met in Warsaw to help determine what Poland & CEE Retail Summit 2026 needed to cover on 14 and 15 April. The session strengthened the Summit programme, but the conversation went further.

Across very different solution areas, we recognised the same client-side barriers to innovation.

13th January 2026 | Hotel Polonia Palace, Warsaw

January 13th: Table Discussion

January 13th: Table Discussion

January 13th: Table Discussion

What we recognised

Three barriers kept appearing across every solution area.

Three client-side barriers kept turning across different solution areas.

01 A strong solution is not enough
if the client organisation is not ready

Retailers and consumer-goods companies may see the value of a solution but still
lack a clear priority, an accountable owner, reliable data, implementation capacity or the right team.

02 Client-side decision-makers must be able to carry the risk

Inside client organisations, no decision can feel safer than a decision that might fail. Progress requires the right people, shared responsibility and a clear view of the consequences of both acting and waiting.

03 Innovation changes how the client organisation works

A new solution cannot create its full value when roles, processes, incentives and cooperation between departments are expected to remain unchanged.

RELATIONSHIP

The relationship already existed

Earlier Solution Provider Week events, dinners and working meetings show the continuity behind the Hub.

Solutions Provider Week

12 June 2025

Dinner

11 June 2025

Working meeting

10 June 2024

WHAT CHANGED

From one meeting to a year-round structure

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

13th January 2026

Hotel Polonia Palace, Warsaw

THE HUB

Identifies decisions, obstacles and solution questions

RETAIL SUMMIT

Tests them with the wider industry

NEXT CYCLE

Turns what we learn into stronger Landscapes and Summit priorities

RETAIL SUMMIT

Retail Summit remains part of the story

That broader purpose continues to strengthen Retail Summit. Throughout the year, the Hub helps European Conferences United identify which decisions, obstacles and solution questions the Summit needs to cover.

At Retail Summit, many of us meet again with retailers, consumer-goods leaders and the wider industry. What we learn there strengthens the next Hub and Retail Summit cycle.

“Our relationships came first. On 13 January 2026,
the larger purpose behind them became clear.“

HUB

Decision Areas

History

FAQ

369DI | European Conferences United

HUB

Decision Areas

History

FAQ

369DI | European Conferences United

HUB

Decision Areas

History

FAQ

369DI | European Conferences United

How our work together became the Solution Providers Hub

How our work together became the Solution Providers Hub

How our work together became the Solution Providers Hub

13th January 2026 | Hotel Polonia Palace, Warsaw

The story begins before the Hub had a formal structure

The story begins before the Hub had a formal structure

The story begins before the Hub had a formal structure

Since 2022, European Conferences United has brought many of us together through Solution Provider Week events, focused dinners and, later, Stage Labs. Many of us who now serve as Navigators were already part of that history.

On 13 January 2026, we met in Warsaw to help determine what Poland & CEE Retail Summit 2026 needed to cover on 14 and 15 April. The session strengthened the Summit programme, but the conversation went further.

Across very different solution areas, we recognised the same client-side barriers to innovation.

13th January 2026 | Hotel Polonia Palace, Warsaw

13th January 2026 | Hotel Polonia Palace, Warsaw

13th January 2026 | Hotel Polonia Palace, Warsaw

What we recognised

What we recognised

Three client-side barriers kept turning across different solution areas.

Three client-side barriers kept turning across different solution areas.

Three client-side barriers kept turning across different solution areas.

01

A strong solution is not enoughif the client organisation is not ready

Retailers and consumer-goods companies may see the value of a solution but stilllack a clear priority, an accountable owner, reliable data, implementation capacity or the right team.

02

Client-side decision-makers must be able to carry the risk

Inside client organisations, no decision can feel safer than a decision that might fail. Progress requires the right people, shared responsibility and a clear view of the consequences of both acting and waiting.

03

Innovation changes how the client organisation works

A new solution cannot create its full value when roles, processes, incentives and cooperation between departments are expected to remain unchanged.

The relationship already existed

The relationship already existed

WHAT CHANGED

WHAT CHANGED

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

These were not isolated sales problems. They were recurring market obstacles across very different solution areas.

We saw that our combined experience could help the industry understand why useful innovations stall, which conditions clients need before they can move and what helps a solution survive implementation.

The Solution Providers Hub gives that work a permanent, year-round structure. The insights can continue through living Solution Landscapes, 369DI Playbooks and future Retail Summit cycles instead of disappearing after one meeting.

13th January 2026

13th January 2026

13th January 2026

THE HUB

THE HUB

RETAIL SUMMIT

RETAIL SUMMIT

NEXT CYCLE

NEXT CYCLE

Retail Summit remains part of the story

Retail Summit remains part of the story

Retail Summit remains part of the story

That broader purpose continues to strengthen Retail Summit. Throughout the year, the Hub helps European Conferences United identify which decisions, obstacles and solution questions the Summit needs to cover.

At Retail Summit, many of us meet again with retailers, consumer-goods leaders and the wider industry. What we learn there strengthens the next Hub and Retail Summit cycle.

“Our relationships came first. On 13 January 2026,the larger purpose behind them became clear.“

“Our relationships came first. On 13 January 2026,the larger purpose behind them became clear.“

A strong solution is not enough
if the client organisation is not ready

Retailers and consumer-goods companies may see the value of a solution but still
lack a clear priority, an accountable owner, reliable data, implementation capacity or the right team.

“Our relationships came first. On 13 January 2026,
the larger purpose behind them became clear.“

“Our relationships came first. On 13 January 2026,
the larger purpose behind them became clear.“